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Terms &
Conditions |
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Prices
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All prices include
VAT.
Payment
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Bounced cheques will
be subject to a £5
administration
charge.
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Full payment
including delivery
Charge can be paid
by: Debit Card,
Credit Card or BACS.
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Payment must be
cleared before a
delivery date can be
confirmed.
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Order cannot be
cancelled once
payment has cleared.
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If you cancel your
order, before
payment has cleared,
we reserve the right
to
charge an
administration fee
of up to £50 to
cover any costs
incurred by us.
Delivery
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If you are unable,
for whatever reason,
to take delivery of
your goods on the
delivery date, we
reserve the right to
charge you for any
subsequent
deliveries.
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The distribution
company require
clear access to your
property to deliver
your item.
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You are responsible
for providing safe
means of access from
the public highway
to the place of
delivery. If our
delivery staff
considers that
access is unsafe,
the we will not
deliver the goods
until safe access is
provided.
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If we are unable to
deliver the goods
due to there being
no safe means of
access to place of
delivery, we shall
be entitled to
cancel your order
and refund your
payment less an
administration and
delivery fee of up
to £100.
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Time of delivery is
not of the essence
in the Terms and
Conditions of
Trading.
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Touch of Spain will
not be liable for
any direct or
indirect loss of
profits or other
financial loss or
damage suffered by
you through any
reasonable delay or
delay due to
unforeseen
circumstances
outside of the
reasonable control
of Touch of Spain or
delay due to any
reasonable
rescheduling of
delivery.
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Items will be
delivered on a
pallet to the
nearest vehicular
access of your
property on a lorry.
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You will be asked to
sign for acceptance
of the goods in good
condition.
Others
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Touch of Spain
cannot accept any
liability, resulting
from injury or
damage to any person
or property in
connection with
moving/lifting/carrying
or positioning items
purchased from Touch
of Spain.
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The distribution
company are not
responsible for
unwrapping/placing/positioning
items purchased from
Touch of Spain.
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Stoneware can be
heavy so ensure that
you are careful when
moving/carrying/placing
items purchased from
Touch of Spain.
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We recommend you
protect your garden
stoneware from
severe weather.
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In the unlikely
event of you
receiving
faulty/damaged items
please notify us
within 5 days.
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